Policies
1. Research Use Only
All products sold by NOVAX Peptides are strictly for in vitro laboratory research purposes only. Not intended for human or animal consumption, administration, or therapeutic use.
2. Eligibility
You must be 18 years of age or older and a qualified research professional to purchase from NOVAX Peptides.
3. No Medical Claims
NOVAX Peptides makes no medical claims. Our compounds have not been evaluated by the FDA for human or animal use.
4. Limitation of Liability
NOVAX Peptides shall not be liable for damages arising from misuse of research compounds or use contrary to these terms.
5. Governing Law
These terms are governed by applicable state and federal law. Disputes shall be resolved through binding arbitration.
Information We Collect
We collect information you provide when placing orders, including name, email, shipping address, and payment details.
How We Use It
Your information is used to process orders, send shipping updates, and respond to inquiries. We do not sell personal information to third parties.
Data Security
We use SSL encryption and industry-standard security measures to protect your information.
Contact
Privacy questions: contact@novaxpeptides.com
Processing Time
Orders are processed within 1–2 business days. Tracking info is emailed once shipped.
Standard Shipping
Standard nationwide shipping takes 3 to 4 business days after processing.
Issues
Contact contact@novaxpeptides.com with your order number for shipping issues.
Return Eligibility
All sales are generally final. Returns considered for incorrect or damaged items only.
Process
Contact contact@novaxpeptides.com within 48 hours of delivery with order number and photos.
No Returns on Opened Products
Opened research compound vials cannot be returned for quality and safety reasons.